Privacy Policy

1. Introduction

Welcome to Vibe Logistics Group ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and DriversHUB platform.

2. Information We Collect

We collect information that you provide directly to us when you:

• Register for an account
• Submit a recruitment application
• Update your profile information
• Use our services and features
• Communicate with us through support tickets
• Subscribe to our newsletter or updates

2.1 Personal Information

The types of personal information we may collect include:

• Full name and email address
• Date of birth and country of residence
• Steam ID, TruckersMP ID, Discord ID (when applicable)
• Profile information you choose to provide
• Recruitment application data
• Communication records and support tickets

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• Log data (IP address, browser type, access times)
• Device information
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process recruitment applications and manage memberships
• Communicate with you about updates, news, and events
• Respond to your inquiries and provide support
• Track job deliveries and calculate statistics (for members)
• Enforce our Terms of Service and protect against fraud
• Comply with legal obligations
• Improve our website and user experience

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Within the VTC: Your profile and statistics are visible to other members of Vibe Logistics Group
• Service Providers: We use third-party services (Trucky, TrackSim, Steam, Discord) to provide functionality
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale of assets, or acquisition
• With Your Consent: When you explicitly authorize us to share your information

5. Third-Party Services

Our services integrate with the following third-party platforms:

• Trucky: For VTC management and job tracking
• TrackSim: For additional job delivery tracking
• Steam: For Steam ID verification
• Discord: For community integration and linked roles
• TruckersMP: For multiplayer profile information

These services have their own privacy policies, and we encourage you to review them.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure password hashing
• Regular security updates and monitoring
• Access controls and authentication

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your account and data
• Data Portability: Request a copy of your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Object: Object to certain processing of your data

To exercise these rights, please contact us through a support ticket or email.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your login session
• Remember your preferences
• Analyze usage patterns and improve our service
• Provide personalized content

You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

9. Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information within 30 days.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Through the support ticket system
• Via our website: https://vibevtc.com
• Via Discord: Discord Server