GDPR Compliance

1. Data Controller

Vibe Logistics Group acts as the data controller for personal information collected through our website and DriversHUB platform. We are responsible for ensuring that your personal data is processed lawfully, fairly, and transparently.

2. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

3. Personal Data We Collect

We collect and process the following categories of personal data:

• Account Information: Email address, username, password (encrypted)
• Recruitment Data: Full name, date of birth, country, application responses
• Gaming Identifiers: Steam ID, Discord ID, TruckersMP ID (optional)
• Communication Data: Support messages and correspondence
• Technical Data: IP addresses, browser type, device information, cookies

Note: Email addresses are never displayed publicly to protect your privacy.

4. Legal Basis for Processing

We process your personal data based on:

• Consent: You provide consent when registering and using our services
• Contractual Necessity: Processing is necessary to fulfill our obligations to you
• Legitimate Interests: We process data to improve services and ensure security
• Legal Obligations: We may process data to comply with applicable laws

5. Data Retention

We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

When you request data deletion, we will remove your personal data within 30 days, except where we are legally required to retain certain information.

6. Data Sharing and Third Parties

We do not sell your personal data. We may share limited data with:

• Trucky API: To display delivery statistics (DriversHUB only)
• Discord: For account linking features (optional)
• Email Service Providers: To send important notifications

All third-party services are GDPR-compliant and subject to their own privacy policies.

7. Data Security

We implement appropriate security measures including:

• Encryption of passwords and sensitive data
• Secure HTTPS connections
• Regular security audits and updates
• Access controls and authentication
• Regular data backups

8. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place for such transfers in accordance with GDPR requirements.

9. Cookies and Tracking

We use cookies to maintain your session, remember preferences, and analyze usage. You can control cookie settings through your browser.

10. How to Exercise Your Rights

To exercise your GDPR rights:

• Access/Update: Log in to your account to view and edit your information
• Data Export: Contact us to request a copy of your data
• Delete Account: Contact us to request account and data deletion
• Withdraw Consent: Update settings or contact us directly

11. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.

12. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority. In the UK, this is the Information Commissioner's Office (ICO).

13. Contact Us

For GDPR-related questions or to exercise your rights, please contact us through:

• Recruitment support (for applicants)
• DriversHUB support ticket system (for members)
• Our Privacy Policy for more details